Michel S Bakery Café — Bakery in Ottawa

Reviews of Michel S Bakery Café

• Nicholas

  Added 2016.06.04

  Amazing food - every. Single. Time. Service is impeccable as well. Ample selection of fresh sandwiches, salads and soups. Their baked goods are tasty as well. Coffee is pretty good too.
• Alex

  Added 2015.12.14

  I've been having lunch here for about 5 years now and am always, always happy with the quality of food and service. I once had a salad that I thought tasted odd; emailed the owner, who immediately apologized and offered me a free slice of cake on my next visit. I recommend this place to everyone.
• Christopher

  Added 2014.08.02

  June 28 2016 I got a product I was not happy with. I contacted head office and you contacted the owner and he called me. He was very rude did not take ownership of the situation and made it seem like I was untrue in my complaint. He gave me a refund but never said sorry, did not speak to me when I came back and was very rude. He is a bad representative of the Michel's Bakery Café Brand is trying to stand for. I am so disappointed and disgusted with the plain disregard and treatment that I will never be a customer of this location again. I worked in the food industry for 3 years and I know how things can happen or get missed but to be treated like I lied or made it up even worst. All he had to do was say he was sorry, they will do better quality control and not treat me like I lied. On another note the staff that works in the morning at this location are wonderful and have always been nice, I have always had the same 2 girls serve me and never had a complaint about them at all.
• Antonio

  Added 2014.01.13

  They never cease to amaze me in their inability to perform simple tasks. The meat goes IN the sandwich folks. And chickpea salad - is not red bean salad. I give up.
• Adrian

  Added 2013.12.09

  I really find all the food disappointing. Specifically their salad options. There's zero flavour. I don't know if it's cause the owner is cheap or because the people hired to make the food don't know what they are doing but everytime I have spent my money here I have been grosly underwhelmed. Which is the opposite of other Micheal's I've been to in other malls. Don't know what's wrong with this one. Also the 5 star rating is clearly the owner or someone that works there and I think that's super underhanded. You can't rate your own buisness because youre mad at your ratings. Just do better.