Otto S Subaru — Car Repair in Ottawa

Reviews of Otto S Subaru

• Hannah

  Added 2016.07.28

  One star is for the service department. Otto's service department operates on their own accelerated service schedule which they claim is approved. Got some pushback and attitude when told to follow the service schedule outlined in the manual that's written by the people who actually built the car. Go somewhere else, they're in the business of doing unnecessary work and lying about it.
• Logan

  Added 2015.11.06

  After going to Midas and getting a problem diagnosed for $3K we decided that if we were going to spend that amount of money we were going to get it done by people that really know the car. Took it here and gave us the same diagnoses but with a $1300 bill. Then got a call back saying it was a minor issue and only ended up costing us $300. Fantastic service and will be bringing my wife's car back to them for everything.
• Emily

  Added 2015.08.10

  I bought my first car and referred two friends of mine to this dealership too. My dealer Ping was always patient and friendly with me. They usually have complimentary short eats and coffees. I just wish they had better books and magazines to read while waiting till services are done.
• Jordan

  Added 2015.07.10

  I am really happy with my service at Otto's Subaru. The staff is courteous and professional. They. Care about customers and Subaru. The showroom is bright, well stocked with current offerings, and even an old Sambra. Very fun to look at.
• Cody

  Added 2013.06.07

  We had a great experience from start to finish. Sami was extremely efficient and transparent. He was able to quickly determine what we were looking for, and was very knowledgeable. The delivery process was like none other, we were treated well and everyone was professional. The “thank you basket” was definitely a nice touch. All in all, we would highly recommend Otto’s Subaru!