Extended Stay Canada Ottawa Downtown — Lodging in Ottawa

Reviews of Extended Stay Canada Ottawa Downtown

• Nicholas

  Added 2016.05.07

  Initially at check-in I was greeted by friendly staff and was given my room key. Hotel was clean and tidy but I encountered a very angry lady outside the hotel doors who claimed to be the General Manager. She was yelling at me in the most unusual and unpleasant manner. She threw false allegations concerning the beverage I had in my hand while I was having a cigarette and made quite a scene in front of other hotel guests and pedestrians. After this incident I alerted the front desk staff and they apologized for her behaviour. I seriously recommend that the mental health and capacity of the General Manager is examined by a medical professional to determine if she is fit for such a demanding position. Once again, I've never seen anyone in their right mind explode in such a way like the General Manager did on the night of February 15, 2018. I was taken back as to how she was acting like a child and was totally inconsiderate to not only me, but the other guests walking past. I will NEVER stay at this hotel again. I frequent Ottawa as I live in Toronto and travel here for work on a weekly basis and I've never had such a negative experience at a hotel. I will not tolerate the General Manager's immaturity and request immediate corrective action be taken to ensure no other guests are attacked by her horribly vicious demeanor.
• Cody

  Added 2016.04.14

  I enjoyed being close to everything and only steps away from city hall. Breakfast was good and coffee passable. If you like being around different types of people this where you would meet them.
• Daniel

  Added 2015.11.04

  Awesome place. Close to the downtown and the University. Price was great, same as just getting a room at a regular hotel. You get a bedroom and a kitchenette. Clean and very nice staff
• Hannah

  Added 2015.04.21

  Also, I booked two rooms with one of them checking in a day before the other. I requested they be close together if possible and was told that would be fine. The day I checked in I asked again and they said they made a note. The next day my father checked in and they told us the only room available was on the other side of the hotel (different elevators and no where close). They said we could have a small room on the same floor together, however. Of course no compensation was offered to take the smaller room since we prepaid.
• Matthew

  Added 2014.03.01

  The hotel is okay, nice bathroom, but not really that great of a room considering it's designed for extended stays. The noise isolation is also quite terrible, it sounded like everyone had their door open at all times. I would stay again if the price was good for the trip, but it's not a favorite.
• Diego

  Added 2013.07.22

  Great location. Hotel rooms are dated, elevators are tiny and slow, vending machines had no water and taps were lukewarm. If you're staying under 3 days they don't change sheets/towels - you need to request new towels (they only provided two 'large' ones in our room). After check out there was a *new* $10 tax I had to pay. All in all this is a $50/night motel quality stay with 3x the premium for a great location.