Perfect Packers — Moving Company in Ottawa

Reviews of Perfect Packers

• David

  Added 2016.09.12

  I was looking for movers, and a friend had recommended Perfect Packers.
• Christopher

  Added 2016.04.19

  I will recommend these movers to friends and family for future moves.
• Caleb

  Added 2016.02.25

  Dealing with perfect packers and their sister company north american Van lines has been a nightmare. The customer service at the Ottawa location was rude and unprofessional. They hung up on my mother when she tried to advise that the moving charge was charged on her credit card. I feel they did not value us as a customer.
• Chase

  Added 2015.11.16

  I highly recommend you do NOT use these companies.
• Christopher

  Added 2015.09.01

  It has been over two months since we moved and we are still dealing with damaged and lost items.
• Jason

  Added 2015.04.02

  The movers laid down runners on the floors, and had our things packed in the truck in very little time. They were amazingly efficient, which I appreciated as someone who runs at 'full steam ahead'.
• Wyatt

  Added 2015.03.27

  They were able to send me a contract via email, and was given an arrival time of 7:30-8 am for moving day. They guys arrived at 7:45.
• Antonio

  Added 2014.12.16

  After finally getting our content in B.C. we discovered damaged items and missing items which they refuse to reimburse. I am hopeful that the damage items will be addressed as it is still an open file, but the missing items is a lose cause as they advised me that the inventory sheet shows it was deliverer, therefore No further discussion will be provided for the missing items.
• Ian

  Added 2014.05.21

  Absolutely horrible customer service. The dispatcher had said delivery would be between 1-2pm and there was no communication after that. I had to call them to find out what was going on, they weren't able to deliver until that night around 8:45-9pm so I had them come the next morning. Then the workers were all sleep deprived (they told us they had been doing a job until 3am the previous day). They damaged a few items and when asked to put furniture together as it had been disassembled by the company they argued saying they didn't know how to do it and had to go to another job. They left a young man who started the job on Monday and did not know how to put our furniture back together. A couple of my items were also missing and did not show up.
• Alex

  Added 2014.05.14

  The only reason for the 4 stars and not 5, was the final bill/paperwork numbers did not match our contract(not the fault of the guys doing the physical move). When the guys called their contact in the office (not Juni), she was very rude to the movers/employees(you could hear every word and her tone clear as a bell as she spoke; and she was not on speaker).
• Ryan

  Added 2014.03.01

  Moving went smooth and fast. Movers came on time, pack and unpack the truck very efficiently. I would recommend the company to others.
• Gabriel

  Added 2013.10.26

  Once we arrived at the new house; again runners were laid, and they had me sit on a chair outside the front door. They wanted me to directing which rooms the items were to be placed into, ensuring I would not lift a thing. All of our items made the move in perfect condition. Once the final paperwork was complete, it was 12 pm.
• Carlos

  Added 2013.10.17

  Staff are friendly, but unreliable for being on-time. Was told they would be on-site between 7:30 am and 8:00 am - they arrived at 9:00 am. No communication, no text, no email! Unacceptable.
• Austin

  Added 2013.07.23

  I had spoke with Juni on the phone about my needs, and the services they offered, as I would be 8 months pregnant on moving day.
• Cameron

  Added 2013.07.08

  In the end the numbers were corrected to reflect our contract, and the correct amount was paid.